FastComet was started in 2013. Its headquarters is located in San Francisco. Currently, they have more than 50,000 clients, more than 20,000 cloud notes, and 70 employees. The above-mentioned customer base is supported by their ten server locations in cities like Chicago, London, Amsterdam, Singapore, Mumbai, and Tokyo. FastComet is a private hosting company which has only a few people in their organization. You can see them on their website.
So, as we did previously we signed up with FastComet. Then bought their cheapest plan in November 2017 and then set up a test WordPress site and kept monitoring the uptime figures and site speed in Pingdom.
Let’s take a detailed look at FastComet.
Advantages of using FastComet Hosting
Even though FastComet is a small, young company, they have made some wise decisions. And they were able to maintain those. Let’s dig into that.
1. Strong Uptime
On the home page of FastComet, you will see the following.
That graphic shows their services in comparison with the best-known brands in the industry. And will show you that they are the best.
When considering their uptime, it was 100% in the first few months. Then there were minute drops in later months. But the average was a good 99.97%!
Average uptimes during last 12 months:
- January 2020 average uptime: 99.67%
- December 2019 average uptime: 100%
- November 2019 average uptime: 100%
- October 2019 average uptime: 100%
- September 2019 average uptime: 99.96%
- August 2019 average uptime: 99.96%
- July 2019 average uptime: 99.97%
- June 2019 average uptime: 100%
- May 2019 average uptime: 99.99%
- April 2019 average uptime: 100%
- March 2019 average uptime: 100%
- February 2019 average uptime: 100%
2. Quick Customer Support
FastComet has taken their smallness as an advantage. For beginners, their team is around the block a time or two.
Their public cloud hosting side is started in 2013. Before 2013 the founding team was in the business for more than nine years. That team only worked on System Admin for business clients. Therefore scaling down won’t be a problem for them.
Up until today, they have run more than 40,000 live chat sessions and around 875,000 support tickets.
The next advantage of a small team is they can provide fast, friendly service that other companies cannot offer. Now let’s have a look at our experience with FastComet’s customer support.
Within a few minutes of visiting their site, Frank G. came to help us. And surprisingly he replied within seconds. He was very friendly and actually wanted to help us. So, in conclusion, FastComet’s customer support is not just a call center. They will help you in a really good way.
3. 45 Day Money Back Guarantee
Just imagine what will happen if you want to move your host because you are not happy with their services. You’ll have to think twice before if you have passed the period of the money-back policy, right?
But FastComet will give you 45 days to get your money back. So you will have more than a month to test them and make a decision. And this period is amongst the longest we have seen. That will assure their service in a way actually.
4. Free Daily Backups
It’s not a secret that we all have to face with site issues from time to time. However, with FastComet, you have some advantages. They are,
- Daily Backups
- Restoration of backups safely off-site for up to 30 days
- one-click restoration of older versions
And they provide the above in all of their plans! Sounds perfect, right?
5. Free Cloudflare CDN
FastComet offers a dream Cloudflare content delivery network (CDN), even in their basic plans. CDNs will host your data across worldwide servers. So that the data loading will be instant in everywhere.
The majority of the cloud hosting companies don’t offer this. And charge some extra if they do so. But with FastComet, it is free.
6. Free Site Migrations
Another good news is that FastComet will help you to move your site which is in interwebs, over to their service for FREE!
Typically most of the hosts have two ways of performing site migration.
- They will send you a support doc. And you have to figure that out by yourself
- Or else they will use some “wizard” tool. That particular tool will move the information automatically. You don’t have to do a thing.
But with FastComet, it will be faster and easier. They have their own team of experts. That team will move the entire site for you within less than an hour. The best tIs you don’t have to upgrade your plan or to pay extra!
7. Free Domain for Life!
Sounds impressive, right? You’ll get to keep the domain name that you get when you sign up, FOREVER! And FastComet is the only hosting company that offers this among the other hosts that we have reviewed.
Others will sell you a domain name. Some won’t charge for the first year, and some may give it for a few bucks off.
But once the first year is passed, they will put you on a renewal rate. No free domain name after that and they will get the benefit.
That will prove to you the transparency in the pricing of FastComet.
Disadvantages of FastComet Hosting
They had great uptime, friendly customer support, and a lot of free stuff. But there are some cons too. Let’s have a look.
Amongst the companies we have reviewed, GoDaddy had a page loading speed of 554ms over the last two years and HostGator Cloud showed 399ms. Both are incredibly good values.
Unfortunately, FastComet had an average loading speed of 807ms. That is too slow.
Average load times during the past year:
FastComet Pricing, Hosting Plans & Quick Facts
You will see a quick review of FastComet’s hosting plans in the following.
Free domain transfer
Space for a single site
15 GB of SSD space
$3.45 per month
- FastCloud Plus
Free domain transfer
30 GB of SSD space
$5.20 per month
- FastCloud Extra
‘RocketBooster’ option to improve the speed
$6.90 per month
- Free domain
- Ease of signup
- Payment methods
Credit Card, PayPal
- Hidden Fees & Clauses
As their terms of service says, “We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.”
- Account Activation
- Control Panel and Dashboard Experience
- Installation of Apps and CMSs ( WordPress, Joomla, etc)
Access to more than 150 famous open source apps
Do we recommend FastComet?
FastComet has several mind-blowing points. But their single minus point is a really big one. That is the slow loading speed. Sadly, it is too slow to recommend them. We hope they will improve that in the future, so we will be able to recommend them without any doubt.