MDDHosting is one of a private company bearing a good reputation along with its speed and service since 2007. They began their journey by headquartered in Indiana and rooted data centers in Denver, Colorado. This is a review based on some observations ON MDDHosting company.
The MDDHosting is doing a leading role among the other hosts with their own specific capabilities as speed and after-sale service.
Pros of MDDHosting
They facilitated their customers with a speedy loading time of 358ms, as the third fastest host. This is according to the records of the last 12 months. In order to get the customers more delighted, it is noticed that they are using Lite Speed Based Solutions. Lite Speed solutions are 09 times faster than Apache web hosting.
|January 2020||100%||343 ms|
|December 2019||99.99%||339 ms|
|November 2019||99.99%||325 ms|
|October 2019||99.99%||281 ms|
|September 2019||99.98%||335 ms|
|August 2019||99.81%||338 ms|
|July 2019||99.95%||381 ms|
|June 2019||99.99%||336 ms|
|May 2019||99.99%||372 ms|
|April 2019||99.89%||322 ms|
|March 2019||100%||324 ms|
|February 2019||100%||322 ms|
2. Customer Service
They have an arranged customer supportive service of 24 hours every day. Customers can contact them through e-mails, telephone calls, and via the ticketing system. They do respond to the tickets within three minutes of the time period.
MDDHosting does not make the customers disappointed by charging trickily. They maintain a transparent procedure with their businesses. According to the observations, they do not try to persuade customers for more expensive plans in the next level.
With the observations made through the testings with the Basic Plan of MDDHosting, it has revealed that they do provide the following facilities limitlessly with the basic plan.
They guarantee to refund the cost within a month if the customer is not happy with their service.
MDDHosting allows the customers to migrate other sites over their data centers freely and limitlessly, under two conditions. The first one is, the customer needs to request within the first 60 days. Unless it costs $10 per site. The other condition is that all the site migrations should be done through the cPanel access. Otherwise, it costs $25 per site. Normally cPanel access causes the files to move faster and easier than other ailing custom configurations.
6. No Extra Charges Added for Renewal
MDDHosting customers would have to pay the price as same as the initial price to get the plan renewed, in case of expiration of the introductory plan. Normally other hosts charge more than the initial price, adding ”Renewal Rates”, which makes the customer spend a few times more than the initial price for one renewal.
7. 1000% Uptime Guarantee
MDDHosting offers the customers to claim, ten hours of credit for a physical downtime of a server in an hour. This offer includes only for internal issues and mistakes except for regular maintenance and other extra circumstances. This could be proceeded by informing them through an e-mail within 7 days of downtime. This benefit applies only to their shared and reseller hosting accounts.
Cons of MDDHosting
1.Uptime below the Industry Standard
According to the observations, their average uptime has recorded as 99.90% within a time period of 24 months. Generally, the standard uptime in the industry is considered as 99.93%.
Even though they provide affordable service for the basic plan, there are some extra costs added for extra features beyond the basic level. This would also affect the deals signed for a short time period like 1 or 2 years. The customers can mitigate extra payments by making pre-payments for 1 or 2 years more, with the initial payments. So they do not have to afford additional charges. According to the observations, all the extra features facilitated by MDDHosting costs extra charges and those rates seem kind of higher than other hosts.
Hosting Plans by MDDHosting
Cloud Starter Plan – $4 per month, 10GB disc space, unlimited domains and bandwidth, unlimited databases, and email accounts.
Cloud1 Plan – $7 per month, unlimited disc space,domains,data transfer,data bases etc.
Cloud2 Plan – $14 per month, unlimited disc space,domains,bandwidth, databases and email accounts.
They have a very lengthy sign-up process and quick activation of the account. They proceed payments through credit cards and Paypal. Their Installation of apps is quick. According to the terms in the agreement when signing up, MDDHosting has the ability to make changes with payments, any time.