If you are seeking a better web hosting for your web site, first you will note SiteGround. With different attractive offers, it becomes a noticeable shared hosting company. Moreover, they provide WordPress hosting and Cloud hosting with good customer service.
With a master plan, we have observed their service and offers over 2 years especially with the cheapest “Startup” shared plan. First, to track their true and active performance, we paid for a shared hosting account and used a third-party tool to test lively. Hence, we can give this review without fear or favor.
Considering both uptime (99.99%) and Speed (673ms), SiteGroung hosting takes place at all most top among web hosting companies. They have organized and reliable customer service with knowledgeable, fast, and friendly service. And their plan includes CDN, SSL certified, and email accounts.
Here we are going to give a summary of their advantages and disadvantages in their offers.
General Info & Hosting Overview
We can certify their reliable host with the best customer service. Ana also, their speed and uptime are 673 ms and 99.99%, respectively considering average from February 2018 to January average. They are always available for their customers at any time with a 24/7 chat. Further, in their service, you can use more than 500 applications. As features, you will get unmetered bandwidth, 10 GB storage, website builder, and free mails. As we mentioned earlier, their hosting plan is pretty good. It includes Shared, WordPress, Cloud, Reseller, Enterprise, and responsible service. However, for site transferring you will have to pay. that will be starting at $3.95/mo, and renewed one is $11.95/mo.
Pros of Using SiteGrounding Hosting
There are a bunch of advantages to their service package. Most highlighted once are their strong uptime, 99.99%, and 673ms speed. These offers are most useful for both beginners and power users.
01. Good Performance – 99.99% Uptime in Last 24 Months
Here we give these hosting reviews using actual statistics and raw data in 24 months.
As the promises, their uptimes are good. 99.99% uptime is a more reliable service that we have observed among other services.
With this service, their customers will not lose any chance in the business. Because of 24 hours of service availability helps to catch every chance. That gives happy pills to their customers and to welcome beginners.
As the third-party tracking tool, we used Pingdom. They collected data month-by-month.
Here are the results, average uptime in the last 12 months.
- January 2020 average uptime: 99.92%
- December 2019 average uptime: 100%
- November 2019 average uptime: 100%
- October 2019 average uptime: 100%
- September 2019 average uptime: 99.99%
- August 2019 average uptime: 99.99%
- July 2019 average uptime: 99.98%
- June 2019 average uptime: 99.99%
- May 2019 average uptime: 99.98%
- April 2019 average uptime: 100%
- March 2019 average uptime: 99.99%
- February 2019 average uptime: 100%
02. Above-Average Load Time (673ms)
Speed is the second most important factor for customers. That becomes a basic factor when choosing a host.
When beginners search features in Google, they get an idea about loading time. Based on the Research by Google, if your page doesn’t load within three seconds people will leave.
Normally to fix a slow host you can compress images to lighten their weight and load them through CDN to take some pressure off your server. However, this will not help you to increase load time and your site becomes a slow host.
But, if you are a SiteGround user it will make you among the top 10 speeders with their average loading time 673ms. no need to worry. So, you no need to worry longer regarding SiteGround loading time.
Here is SiteGround average load time:
Finally, we can commend that SiteGround provides faster service.
03. Good Customer Support Experience (2017 – 2020)
With observations during over 2 years, we can say they provide their support to customers in any situation. Due to having fast and full-time customer service, they can solve customer problems without any issues. You are always welcome to call or 24/7 chat if you are in a difficult situation.
As we mentioned earlier, in the test we connected with them using the live chat option. They connected with Vladislav within a minute. And also, they reply quickly with answers. When compare with other hosts, SiteGround has knowledgable customer servers. The thing we got that they know what they are talking about. It seems like, they don’t need to find answers to our questions they can quickly tell us what should we do.
04. Free Site Migration for 1 Website
Most users are fear of “DIY migration” option in web hosts. The reason is that most of them aren’t good at action. They make more and more problems for customers.
However, SiteGround removed that barrier with the free WordPress Migration plugin without considering the “DIY migration” rule. Then you have a chance to upload to any site with that.
While using SiteGround, you will feel rapid actions. With the most offers from the web host and plugin using it, you will have the ability to get more chances and profit from your site.
However, you have to do some little work to use this option in SiteGround. But, not like other web sites. Because most of them ask to pay for permission to use “free migration”. Using this option in SiteGround you can visit many sites as you want.
If you need help in a professional way for your site, they are always willing to provide free service according to their higher plans.
But, if you overstep in their plan, they will ask to pay a nominal fee of $30 for each additional site.
05. Free SSL Certificate and Content Delivery Network (CDN)
If the web site that you are trying to get service and also if it doesn’t have an SSL certificate, you should be careful. Google chrome is now trying to warn people about this.
So, Google Chrome is trying to find out about web hosters. The SSL certificate that indicates the protection of both users’ and website information. That will be any information like what you send or receive or personal details like IP address, credit card numbers. If so, hackers or other seekers will have the chance to get this information, and finally, you will feel an insecure situation.
Therefore, making SSL certificates becomes the main requirement for all websites. The good news is SiteGround offers this free for its customers.
The other thing is the CDN option and it’s free from SiteGround as Cloudflare CDN (Content Delivery Network). Normally, this is used to store large files, images in different users worldwide. It’s sure to protect files tightly from visitors while having a faster connection.
With all these, SiteGround provides a faster loading time for its customers who have spread in three continents.
06. Beginner-to-Advanced Features Available
SiteGround Provide their service for each one like beginners and bloggers. With several steps that help you to make a popular website like Weebly. With the Weebly feature, you can control to edit your site in a more friendly way.
Further, they provide more apps that can be installed with easy access. Not only Weebly, there are WordPress, Joomla, and Drupal also which help you to stand as a developer fearless.
So, if you are a developer, you will receive SSH, WP-CLI, SFTP, and phpMyAdmin with includes in the bigger plans. With multiple PHP versions, you will have multi-level stocks. Further, before adding new features to your site, you can use them to get experiences with it.
Not only that, before occurring attacks, they tightly protect your site using their proprietary, Al-bot prevention tool to ensure safety. According to their data, they block brute-force attempts from 500,000 to 2 million in each hour.
So, they are always with you and available for your service.
07. 99.99% Uptime Guarantee
As you know many wet hosts don’t provide good uptime from their service plan. But, as we mentioned earlier, the average uptime of SiteGround is 99.99% and this will be highly cost for them to provide without any failure.
In their Service Level Agreement, they agree to provide “network uptime of 99.99% on an annual basis”. The surprising thing is if it goes below the threshold, they will give free hosting in the whole month.
However, if you do something that causes the downtime such as exceed resources, install applications that don’t work, or violate terms then, SiteGround doesn’t take any responsibility. And also, uptime calculating depends on these conditions. Further, they will not take action on web site attacks.
08. 30-Day Money-Back Guarantee
SiteGround provides a full 30-day money-back guarantee in all shared hosting plans. And also, they give their Cloud, VPS, and well organized hosting plans after a 15-day refund.
SiteGround also doesn’t refund domain free name fees and other “extras” like other web hosts. According to the refund policy. this offers ara available for new customers and not for renewed plans.
Cons of Using SiteGround Hosting
The customers who are using SiteGround great offers, loading speed, uptime, and the guarantee of free service if uptime goes down below 99.99% feel great. Further, they provide diverse applications for their new and advanced customers.
But, there are some factors you should consider before logging in to the SiteGround. Here, we are going to present some issues that we met during the review test.
01. Higher Renewal Rates
According to the cheapest plan, StartUp, SiteGround limits the price of an advertisement in their site up to $3.95/month.
However, every web hosters that we have reviewed have this plan. It seems attractive but, valid until time to renew, and then, it will be double or triple. As an example, the $3.95/month rate will be $11.95/month when it’s time to renew. Other plans also will go up to $19.95 and $34.95/month, respectively.
To overcome this you can set up plans up to long term like 36 months to take advantage as possible.
02. $14.95 “Setup Fee” for Monthly Billing
Many shared web hosts try to make you sign up for several months or a year, not for a month.
But, SiteGround has a different plan that lets you sign up for a month, and for that, they will charge an additional “Setup Fee”. with that you will pay $3.95/month and the additional fee $14.95 as the introductory rate.
So, after the first month, you will have to pay at a higher rate when you renew the plan.
With that, you will feel like this is a great offer. But, they are trying to make some additional money from you for their service.
Therefore, the best thing is don’t look for a monthly plan that will lead you to pay more.
03. Limited “Cheap” Plan
SiteGround’s cheapest plan will take special attention when compared with others. But, that won’t be as promises.
As an example, you will get only 10GB of web space to handle 10,000 visitors monthly and unmetered bandwidth. But, with these limitations, your site will be slower.
So, these limitations will be reliable for smaller sites that will not get up to these thresholds. But, with the time and development of your site, you will have to pay with more rates.
04. No Free Domain Name
To get attention from beginners, web hosts offer “freebies” including low introductory rates, additional services like email or migrations. You can see the free domain name is also on that list.
But, SiteGround charges from you if you don’t have a domain name since day one and that will be $15.95/year.
SiteGround Pricing, Hosting Plans & Quick Facts
Here we are going to present about SiteGround’s three shared hosting tiers with costs and highlights.
- The StartUp plan: This plan costs $3.95 per month, with this plan you can host one web site and this will be a good opportunity for beginners. And, with unlimited bandwidth, 24/7 chat support, free Cloudflare CDN, free Let’s Encrypt SSL, unlimited emails & DBs, and free daily backups you can handle 10,000 visits per month.
- The GrowBig plan: This plan costs $5.95 per month and can host a lot of websites. And also, the StartUp plan has a free SSL wildcard for 1 year, 30 backup copies and free restore, all 3-levels of the SuperCacher, and staging environments for both WordPress and Joomla.
- Their GoGeek plan: This plan costs $11.95 per month and you can host unlimited websites. The plan has 30GB of space for up to 100,000 visits per month. And also, It includes PCI compliance and one-click Git repo creation with the other two plans priority support.
These shared hosting plans are offered with a free email account, free CDN, and unlimited bandwidth.
- Domain: Domain prices start $15.95
- Ease of Signup: Very easy and one-page sign-up process
- Payment Method: Credit card
- Hidden Fees and Clauses: They plan to charge a $14.95 setup fee for a month instead of year one. With the domain name, you have to pay for renewable with a high rate.
- Upsells: a few, but nothing too bad
- Account Activation: Quick account activation
- Control Panel and Dashboard: cPanel
- Installation of Apps and CMSs (WordPress, Joomla, etc.): Quick and easy install of popular apps and CMSs using Softaculous.
Do We Recommend SiteGround?
Yes, we do
With their uptime guarantee and service in the years, you will not meet any major big downtime issues.
As we mentioned earlier, they cover their service over three continents with a free Cloudflare CDN account and free SSL plans with all these you will experience good site speed.
And also, if you take the longterm plan you won’t need to pay additional and high rate fees. If you ignore these, there is no chance to get profit.